![]() ![]() Right-Click on the printer name > Printer Properties > Tab General > Open Control Panel > icon view > Devices and Printers Offline / Color check / Duplex check version of the Doctor may replace the printer or add a “ (Copy 1)” version of the driver in Devices and Printers. Select / Answer question “Is print offline?” = YESĪnswering Yes selects the “right doctor” version for these issues. Resource – Choose the right doctor for the jobĬlick the orange Download Now option / box If you have not already done so, consider using the "Offline" doctor to try and sort the issue, including trying to find your printer on the network. Not sure what is going on - this area of the File System is generally protected from access (by Windows). The message is related to the current version (at this writing) of the HP Smart application and the call from that app to the doctor. ![]() These people might be scammers trying to steal your information / money. Business PCs, Workstations and Point of Sale Systemsĭo not respond to individuals who include phone numbers or email addresses in public posts.ĭo not respond to individuals who ask you to provide private information in a public Post.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs. ![]()
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